Support

We provide full support to all of our existing clients. If you are experiencing any problems with your products, please call us at 770.607.4501 (Locally) or 1.877.607.4501 (Toll Free). Please feel free to also use any of the contact methods found on our contacts page.

For your convenience, we have provided a few helpful tools to assist you.

Line Cards:

• Full Line Card (Southeast Only)
• MRO Line Card 

Engineering Data & Scientific Calculations:

• Temperature Conversion Chart
• Unit Conversions Chart
• Common Wiring Circuits
• Wattage Required To Heat Air Flows
• Wattage Required To Heat Water In An Insulated Tank
• Wattage Required To Heat Flowing Water
• Wattage Output At Operating Voltages Other Than Rated
• Amperage For Wattage and Voltage Combinations
• Surface Area (FT2) for Cylindrical Tanks
• Maximum Watt Densities Based on Application
• Corrosion Guide – Suggested Metal Sheaths

Care & Handling Guides:

• Melt Pressure Transducer Care and Handling
• Installing a Melt Sensor – What NOT to do

Survey Checklists:

• Band Heater Checklist
• Cartridge Heater Checklist
• Cast Aluminum Checklist
• Thermocouple Checklist

HEATER DETERMINATION GUIDE

1. Define system to be heated (material, temperatures, containers, etc.)
2. Calculate heater wattage required (Allow for contingency factors)
3. Determine appropriate heater watt density for material being used (See Watt Density chart)
4. Determine suitable sheath material (See Corrosion Guide chart)
5. Select appropriate heater type